Products and service (shipping) time were all excellent - however, even after scouring the website, i consistently cannot access the full features of the most expensive shipping options (the ones that promise pictures of the order and shipping from Germany or The Netherlands). I started a support ticket in the past concerning receiving the photos of the order, but that went unanswered and was closed upon my order being received. I just want to make absolutely sure that there’s nothing for which i can fault the BenzoKing team l (perhaps it is my error or inattention to access details), but this is an outright violation of our [pricey] agreed-upon shipping arrangment: I would like to see the pictures of the order when ordered and tracking information is applicable.
It has been a 9.0/10 experience with this vendor, and it has yielded some incredible results; however, false advertising is a big no fo for me, especially with how complex the mailing system is in my city.
I appreciate the team’s hard work, but would like to see small improvement,